These are the kind of questions you are asking yourself:
- How do we establish a management model consistent with the company's objectives?
- How do we simplify and streamline processes, especially using digital technology?
- How do we achieve the required level of customer service quality at the lowest cost?
- How do we develop agility at all levels?
- How do we control fixed costs? Investments? Do we need to outsource? Should we pool resources?
- What do we need to think about to achieve more effective managerial leadership?
- What other human factors can enhance operational performance?
- How can we better manage projects, especially IS projects?